Human nature and technological enablement: the dilemmas of collaboration
A manager at my first job used to say that management is about getting things done. You have heard variations on the same theme such as ‘management is getting work/things done by using xyz’. The often...
View ArticleDigital transformation failure recipes: the content and process integration...
Actionable data, information and knowledge are at the very center of the value ecosystem most enterprises claim to seek with digital transformation. As we know, digital transformation is happening...
View ArticleThe integrated challenge of information in transformation
Each organization invests hours of work and numerous processes to deal with documents, data and information every single day and across multiple departments. Managing all the information in the...
View ArticleThe underestimated impact of the convergence of AI, IoT and big data analytics
How the advancements in several third platform technologies, innovation accelerators and other technologies – and their convergence – drive next generation applications and why and where it matters....
View ArticleThe evolutions in forensic data analytics and rise of new regulatory...
The Global Forensic Data Analytics Survey 2018 gauges the usage of forensic data analytics (FDA) for risk management and shows increasing concerns about regulatory compliance with data protection and...
View ArticleCorporate performance management – the impact and role of AI and new...
The face of corporate performance management is changing as new technologies, specifically in the scope of artificial intelligence and advanced data analytics to mine previously untapped corporate data...
View ArticleEvolving from scanning and document services to BPO services: the journey of...
Interview with Orla Cafferty of Dublin-based Datascan Document Services on the strategic journey from document management services and document capture services to high-value BPO and compliance...
View ArticleThe digital mailroom: multi-channel capture and mailroom automation
In a context of digital transformation, organizations invest in four key areas according to AIIM (the association of information management professionals): improving engagement, automating processes,...
View ArticleGrow your business: shrink the paperwork mountains
Every organization, including yours, is living in an age of digital business transformation. To thrive, innovate, be productive and keep everyone – from customer to employee and beyond – happy, easy,...
View ArticleInformation in healthcare: EHR success requires more than system adoption
Information and the digitization of paper records and processes are both fundamental for digital transformation. No digital transformation without digitization and holistic information management...
View ArticleEnterprise Content Management in transformation – the disruption of ECM
The Enterprise Content Management (ECM) market is disrupted and evolving from its repository and systems of record heritage to a component of a broader information management reality in which...
View ArticleNelsonHall: Robotic Process Automation and AI technologies boost BPO market
NelsonHall forecasts strong growth of the Robotic Process Automation (RPA) and AI-based business process transformation market. Mainly pure-play BPO vendors with high domain focus and digital...
View ArticleThe digital workplace in action: collaboration, information and knowledge...
Filip Callewaert is the information manager at the Port of Antwerp Authority. He was a speaker at the AIIM Conference 2015 in the US where he presented the very interesting story about “how in big...
View ArticleDigital transformation: back-office challenges in retail banking
With a clear focus on the customer experience and new – digital – ways of doing marketing, retail banks have made a significant shift to digitalization or digital transformation. Yet, the innovations...
View ArticleInformation governance: a deep dive with Robin Woolen
One of the crucial aspects of information management is information governance. Robin Woolen, also known as the name of his information governance consulting practice, The Records Guru®, is a globally...
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